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Delivery & Costs

Packages up to 25 kg are generally dispatched within 2 days after receipt by DHL or Hermes with a shipment tracking and drop-off without signature. Delivery will be made to the delivery address given by the customer. If a delivery address is not specified, delivery is to the billing address. In addition to the prices we charge for delivery within Germany 49,00 € per order. Shipping fees are clearly indicated on the product pages, in the shopping cart system and on the order page. 

 
Packages over 25 kg will be sent for reasons of weight usually by freight carrier. If the shipment of your order is transferred by a freight carrier, the shipper will let you know the exact delivery day. Small consignments, orders with a total weight of more than 25 kg will be sent if possible by parcel service (DHL or Hermes). 

  
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, the transport costs may vary depending on the total weight of the package. We recommend several items in one order sum.

   

Delivery time

If the stock quantity (shown as "Available" in the shop) is, any standard order within 2 working days is brought to shipping. Usually shipped by freight forwarding goods should (does not apply to Express) within 2-3 business days after the order reach you.

   

Shipping EU countries

For deliveries to Austria, Switzerland, Liechtenstein, the Netherlands, Belgium, UK, Ireland, France, Italy, Poland, Czech Republic, Denmark and Sweden we charge for delivery of parcels up to 31 kg overall 12.50 €, and for Speergut- and forwarding consignments 95.00 € per order. These have to be paid separately by the customer. Shipping fees are clearly indicated on the product pages, in the shopping cart system and on the order page.

   

Shipping non-EU countries

Swiss customers and non-EU customers do not pay German VAT. (19%) and will receive a net invoice. The import tax is then levied on the country, mostly by the customs authorities.

  

Other International Shipping

Deliveries to other foreign countries takes the Northpoint Corporate Solutions UG ago only in exceptional cases and after payment. For a delivery in other countries as Germany, Austria, Switzerland, Liechtenstein, the Netherlands, Belgium, UK, Ireland, France, Italy, Poland, Czech Republic, Denmark and Sweden also taxes, duties and / or charges may apply that are not in are taken into account the prices. The customer has to bear these additional costs.
If you are interested in any items from our store and dispatch to a delivery address outside Germany, Austria, Switzerland, Liechtenstein, the Netherlands, Belgium, the United Kingdom, Ireland, France, Italy, Poland, the Czech Republic, Denmark or Sweden wish, we look forward to your inquiry. Contact in this case, please send an email to kontakt@npcs.eu.de or call us at: + 49- (0) 40 735 14 61 to to get more information.

  

Insurance

All shipments are insured during transport against loss, damage and theft. These costs, we take care of. The Northpoint Corporate Solutions UG is entitled to partial deliveries, if these are reasonable for the customer. Legal rights of rescission of Customer remain unaffected.

If delivery to the customer is not possible because the delivered goods do not fit through the front door, front door or the staircase of the customer or because the customer is not present at the delivery address given by him, although announced the time of delivery to the customer with a reasonable period was, the customer bears the costs of the unsuccessful delivery.